Privacy Policy

1. Information We Collect

We collect information in two ways: what you give us directly, and what our website collects automatically.

Information you provide

When you fill out a contact or estimate request form on our website, you may provide your name, phone number, email address, property address, and a description of the work you are interested in. When you call or email us directly, we may retain the content of that communication.

Information collected automatically

Like most websites, ours may automatically collect certain technical data when you visit, including your IP address, browser type, pages viewed, and time spent on the site. This data is collected through standard web analytics tools (such as Google Analytics) and cookies. It helps us understand how visitors use the site so we can improve it.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiry or estimate request
• Schedule and coordinate service appointments
• Communicate with you about your project
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your information to send unsolicited marketing messages beyond direct follow-up on your inquiry.

3. Cookies

Our website may use cookies - small text files stored on your device - to support basic site functionality and analytics. Cookies from services like Google Analytics help us see aggregate traffic data such as how many people visit, what pages they view, and how they found us.

You can disable cookies in your browser settings. Doing so may affect some website functionality, but will not prevent you from viewing content or submitting a contact form.

4. Third-Party Services

We may use third-party tools to operate and improve our website, including:

• Google Analytics - for website usage statistics (governed by Google's Privacy Policy)
• Form processing services - to receive and route your contact form submissions
• Google Maps - to display our location (governed by Google's Privacy Policy)

These services may collect information according to their own privacy policies. We encourage you to review those policies if you have concerns.

5. Data Retention

We retain contact and inquiry information for as long as it is reasonably necessary to fulfill your request, maintain our business records, or comply with legal obligations. If you would like your information removed from our records, contact us using the information below and we will honor reasonable requests.

6. Your Rights

Depending on where you live, you may have certain rights regarding your personal information, including the right to:

• Ask what information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Opt out of certain uses of your information

To exercise any of these rights, contact us at projects@concretesandusky.com. We will respond within a reasonable time.

7. Data Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption. We do not store payment card numbers or sensitive financial information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security, but we take reasonable precautions.

8. Children's Privacy

Our website is intended for adults seeking contractor services. We do not knowingly collect personal information from children under 13. If you believe a child has submitted information to us, contact us and we will delete it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.

10. Contact Us About Privacy

If you have questions about this policy or how we handle your information, reach out: